Priority Help

For any help you can send a mail to support@prioritysms.com

Tips for self help

Customers on Transactional SMS:

  • Document upload – Manage Items – New – Upload the Evidence (Any registration form or screen shot of customer list) – Save
  • SenderID Request – Once Document is approved, Manage Items – New – SenderID – Put the SenderID of exact 6 alphabet only – Save
  • Template Request – Manage Items – SenderID – Click on EYE – New – Put the template (Eg. Thanks Mr. [VARIABLE] for Payment of Rs. [VARIABLE]) – Save
  • API Key Request – Developer – API Keys – New – Save as blank. [if you want to restrict the API to be used from a specific IP, can put the IP in box.

Customers on Transactional SMS [Optin – Schools]:

  • Pl. sent a mail of new Numbers to support@prioritysms.com with your username and senderID
  • Numbers should be in excel, one number each line

Customers on Voice SMS:

  • Voice can be record using Mobile phone or laptop or in Market with MP3 format
  • Each recording should be less than 5 mb
  • 28 Second recording = 1 Voice SMS Credit
  • 58 Second recording = 2 Voice SMS Credits

Text SMS Credit Calculation – English:

[One panel supports 1000 characters, and one panel supports max 459 characters to be sent in multipart]

  • upto 160 Characters = 1 SMS Credit
  • upto 306 Characters (153×2) = 2 SMS Credits
  • upto 459 Characters (153×3) = 3 SMS Credits
  • upto 612 Characters (153×4) = 4 SMS Credits
  • upto 765 Characters (153×5) = 5 SMS Credits
  • upto 918 Characters (153×6) = 6 SMS Credits
  • upto 1000 Characters (153×6)+(1×82) = 7 SMS Credits

Text SMS Credit Calculation – Unicode [Hindi and other languages]:

[Panel supports 500 characters in unicode to be sent in multipart]

  • upto 70 Characters = 1 SMS Credit
  • upto 134 Characters (67×2) = 2 SMS Credits
  • upto 201 Characters (67×3) = 3 SMS Credits
  • upto 268 Characters (67×4) = 4 SMS Credits
  • upto 335 Characters (67×5) = 5 SMS Credits
  • upto 402 Characters (67×6) = 6 SMS Credits
  • upto 469 Characters (67×7) = 7 SMS Credits
  • upto 500 Characters (67×7)+(31×1) = 8 SMS Credits

Do You Have Any Other Requirements? Feel Free To Share With Us

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